• Personal Expenses like Telephone, Fax, Internet, Laundry, etc. Chained Vehicle in case of heavy snowfall.
• Any cost arising due to natural calamities like landslides, road blocks etc (to be borne by the clients directly on the spot).
• Any portage at airports and hotels, tips, room service, insurance, wine, boating charge.
• Guide / Entrance fees, porters, palanquins or Ponies.
• Any increase in taxes or fuel, leading to increase in surface transportation & land arrangements, which may come into effect prior to departure. Any services not specifically mentioned in the inclusions.
• Any Changes, Upgrades and Add-on in the tour package after initial booking may attract additional cost.
• We have the right to recover a fair amount if child/children age is informed wrong to the agency.
• Prices for early check in, late check-out, rooms for freshen up or any up- gradation in room category will cost extra according to the Hotel Policies.
• Hotels may apply extra cost for using games room, discotheque, spa, gym or any other amenities. Also, amount paid for the room doesn’t include room heater charges, Mini Bar, Telephone bills etc. The amount for these services will be directly paid at hotel.
• Taxi will be used according to the shared itinerary. For Extra timings or off route destination extra cost will be levied.
• Guests will solely be responsible to bear the penalty charges for inconveniences caused by them during the tour. This includes any damage done to the hotel property or vehicle, carrying out prohibited activities, conflicts with other people or any similar disruptions.
• Extra cost may be charged due to natural calamities/political disturbances/ new orders passed by government/risks to lives or any other situations over which company has no control.
• Guests can avail only those services as mentioned in booking voucher.
• Check in & Check out time will be according to the Hotel Policy. Also, early check in and late check- out scenarios will be subject to availability.
• In every package, Deluxe category rooms will be reserved in hotels unless until specified by executives. Meal timings must be followed as per instructed time by the hoteliers. Packages booked with meal plans will have Fixed Menu (Buffet or Room Service). Transfers must be followed as per instructed time by the transporters.
• Flights, trains, stay arrangements, certain sightseeing, adventure activities or similar services will be subject to ideal weather conditions or Season period.
• Any complimentary services (If not provided) cannot be claimed in form of cash or alternative services.
• For No Shows or any un-availed service, Experience Travel Holidays shall not be responsible. This includes missed flights, meals, transfer or any other booked services. For alternative arrangements extra cost will be levied.
• Due to geographical differences, few places may not have as lavish facilities as that of developed tourist destinations. In such places, Hotels are categorized on the basis of location, services and costing and not as 3 star, 4 Star and so on. The vehicle types are limited and may not be of latest models. Also general infrastructure such as hospitals, petrol pumps, ATMs etc may also be missing. Thus, Guests are requested to be well-prepared for such destinations in advance.
• Experience Travel Holidays shall not be responsible for any delays or cancellations due to Heavy Traffic Jams, blocked roads, technical faults, strikes, natural disasters or any unforeseen event. Such situations may also demand for some extra services vis-a-visextra cost.
• The customers are advised to read the confirmation voucher carefully and if any queries have ask on the same day. Post which any errors/changes shall not be entertained afterwards.
• Kindly carry confirmation Voucher, ID Proof, Volvo Tickets, Flight Tickets, Permits, Visa, passport etc. depending upon the package type, destination and inclusions. These documents are mandatory during check- in / check-out procedures.
• Few adventure activities may require you to sign “Indemnity bond”. In such scenarios, the agency will not hold any liabilities.
• Packages can also be booked by depositing token amount. However, next instalments must be made timely and as instructed by our team.
• All the cancellations must be communicated in written.
• Token amount is non-refundable in any cases.
• ET Holidays have the right to cancel your package due to insufficient Advance Amount i.e. 30% of the total tour Package Cost.
• In case, clients are suspected to indulge in any kind of illegal activity or violent behaviour, the agency will immediately stop the services while holding all the refunds.

Feel free to discuss for any package related query regarding hotels or sightseeing’s etc. with your tour guide.

Mr. Pradeep Kumar at +919351207670.